Cookie Policy

Hillser Clinic Cookie Policy

Effective Date: 1 st March 2025

Last Reviewed: November 2025

1. Introduction

Hillser Clinic (“we”, “our”, “us”) uses cookies and similar technologies on www.hillserclinic.com to help the site function properly, understand how it is used, and improve your overall experience. This policy explains what cookies are, the types we use, and how you can control them.

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device and remember certain information such as preferences or pages visited. Some cookies are essential for a website to work; others help us analyse use or tailor content.

3. Types of Cookies We Use

We use several types of cookies on our website:

  • Strictly Necessary Cookies: these enable core functions such as navigation, security, and appointment form submissions. Without them, the website may not operate correctly.

  • Performance and Analytics Cookies: these help us understand how visitors use our site so that we can improve usability and content. We use tools such as Google Analytics for this purpose.

  • Functional Cookies: these remember your preferences or settings, such as cookie consent choices, so you do not need to reset them each time you visit.

  • Marketing Cookies: these would be used if we run advertising or remarketing campaigns.

4. Analytics Cookies

We use analytics tools, such as Google Analytics, to collect anonymised data about website traffic and visitor behaviour. This helps us understand how people use our website and improve its functionality. Analytics data does not identify individual users, and you can disable these cookies at any time through your browser or our cookie banner.

5. Managing Cookies

You can:

  • Accept or reject non-essential cookies through our on-site cookie banner.

  • Adjust browser settings to block or delete cookies.

  • Withdraw consent at any time by revisiting the banner or clearing stored cookies.

Blocking certain cookies may affect how our website functions

6. Updates to This Policy

We may update this Cookie Policy periodically to reflect operational, legal, or technical changes.

The latest version will always be available on our website with the effective date shown above.

7. Contact Us

For questions about this Cookie Policy, please contact:

  • Email: reception@hillserclinic.com

  • Address: 22 Vickers Mews, London Road, St. Albans, United Kingdom, AL1 1AX